Customer Service Representative at Hirenza

About The Company

En-Lighten is a forward-thinking renewable energy company dedicated to transforming the way homeowners access and utilize clean energy solutions. Our mission is to make solar power accessible, affordable, and straightforward for families across the region. With a commitment to sustainability and innovation, En-Lighten prides itself on delivering exceptional customer service and fostering a collaborative, growth-oriented workplace. We believe in empowering our employees to grow professionally while making a meaningful impact on the environment and communities we serve.

About The Role

We are seeking enthusiastic and motivated individuals to join our team as Solar Customer Service Representatives. This entry-level position offers an exciting opportunity to develop sales and communication skills within the renewable energy sector. As a vital part of our outreach efforts, you will engage with potential customers, educate them on the benefits of solar energy, and generate leads for our solar consultation team. No prior experience is necessary, as we provide comprehensive paid training to ensure your success. This role is perfect for individuals who enjoy talking to people, thrive in a team environment, and are eager to contribute to a sustainable future.

Qualifications

• High School Diploma or Equivalent
• Authorized to work in the United States
• Strong communication and interpersonal skills
• Ability to build rapport and connect with diverse individuals
• Positive attitude, enthusiasm, and motivation
• Self-driven, goal-oriented, and dependable
• Interest in renewable energy and sustainability initiatives

Responsibilities

• Engage with potential customers via phone and in-person interactions to educate them about the advantages of solar energy
• Generate and qualify leads by identifying homeowners interested in solar solutions
• Assist in scheduling appointments and follow-up communications for solar consultants
• Collaborate with team members to meet and exceed sales targets
• Maintain accurate records of customer interactions and lead information using our CRM system
• Participate in ongoing training and team meetings to enhance product knowledge and sales techniques

Benefits

• Competitive hourly wage of $15-$17 per hour, with opportunities for bonuses based on performance
• Paid training program to equip you with the skills needed for success
• Career advancement opportunities within a rapidly growing company
• Supportive and dynamic team environment that values your contributions
• Flexible work schedule with potential for growth
• Be part of a mission-driven organization committed to environmental sustainability

Equal Opportunity

En-Lighten is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe in fostering a workplace where everyone can thrive and contribute to our shared goals of sustainability and innovation.

Desired Skills and Experience

Customer Service, Communication, Sales, Lead Generation, Relationship Management, Renewable Energy