About the job
Company Description
IKOR of Western Pennsylvania provides professional medical and financial advocacy and guardianship services to seniors and the disabled of all ages. Their services include healthcare advocacy, mental health and brain injury specialization, crisis management, and financial advocacy, among others.
Role Description
This is a full-time remote role for a Customer Service Representative at IKOR of Western Pennsylvania. The Customer Service Representative will be responsible for providing support to clients, ensuring customer satisfaction, managing customer inquiries, and enhancing the overall customer experience.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience skills
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Experience in a similar role or industry is a plus
- Knowledge of medical or healthcare terminology is beneficial
