Customer Service Representative at MatchAwards

The ideal candidate loves working with people and proactively solving issues. You will be responsible for assisting customers to leverage business opportunities in the platform. Training will be provided for qualified individuals.

Responsibilities

• Proficient with social media, crypto currency and digital wallets
• Understanding of Blockchain, Crypto Exchanges & Tokens
• Assist customers with profile account set-up via phone, email and chat
• Assist customers with learning how to use the platform via phone, email and chat
• Provide knowledgeable answers to questions about platform functionality & advertising
• Work with internal departments to meet customer’s needs
• Data entry in various CRM platforms

Qualifications

• Proficient with Web 3.0, blockchain and AI
• At least 1 – 3 years’ of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Proficient in English

Why Apply:

• If you’re motivated to facilitate customer success and thrive in a rapidly growing and cutting edge Tech company, this role is for you. We provide a dynamic workplace that fosters growth and teamwork. Are you ready to be a part of our team and make an impact? Apply now!