About the job

One of our clients — a fast-growing tech company — is looking for a Customer Support Representative to help deliver world-class service to their users. If you’re passionate about solving problems, great at communication, and love working with people, this could be a great fit.

What You’ll Be Doing:

Respond to customer inquiries via email, chat, or ticketing tools
Troubleshoot issues and provide clear, timely resolutions
Log and escalate bugs or technical issues to internal teams
Maintain a high level of empathy, professionalism, and customer satisfaction
Identify common questions and suggest improvements to internal support processes

What They’re Looking For:

1+ years in a customer-facing role (support, service, or admin)
Excellent written communication and problem-solving skills
Comfortable learning new tools and working in a fast-paced environment
Friendly, patient, and detail-oriented
Bonus: experience with support platforms like Zendesk, Intercom, or Freshdesk

Why This Role?

Work with a modern, product-driven company shaping the future of tech
Flexible, remote-friendly role with room for growth
Join a team that values people and puts the customer first

To apply for this job please visit www.linkedin.com.