Customer Service Representative at Taskify

At Taskify, we connect top global companies with a smart, flexible workforce that supports AI and automation systems. From customer experience to language data services, we enable businesses to scale operations with real human impact — fast, reliably, and remotely.

Join us and be part of the remote work revolution – one task at a time.

📝 What You’ll Be Doing

As a Customer Service Representative, you’ll help global clients deliver amazing customer experiences by:

• Responding to customer queries via chat, email, or voice
• Handling product or service inquiries and troubleshooting basic issues
• Escalating complex concerns to the appropriate team
• Ensuring a smooth, empathetic, and efficient communication process
• Following standard operating procedures and quality benchmarks

✅ What We’re Looking For

• Fluent in English
• 1–2 years of customer service, BPO, or virtual assistant experience preferred
• Excellent verbal and written communication skills
• Comfortable working with digital tools (CRM, Zendesk, Google Workspace, etc.)
• Strong problem-solving mindset and empathy for customers
• Ability to work flexible hours/shifts if required

🎯 Bonus If You Have:

• Prior experience in remote work or freelancing
• Exposure to working with international clients
• Familiarity with AI or tech products

🎁 What You’ll Get:

• 💸 Competitive pay based on hours and performance
• 🏡 100% remote – Work from anywhere in Indonesia
• 🧠 Continuous upskilling & training support
• 🌍 Work with global teams and build international exposure
• ⏰ Flexible shifts (depending on project)