Customer Service Specialist at GHR Healthcare

Job Title: Part-Time Remote Customer Service Specialist

Company: GHR Healthcare

Location: Remote

Employment Type: Part-Time

About GHR Healthcare:

At GHR Healthcare, we are dedicated to connecting healthcare professionals with meaningful job opportunities that enhance their careers and improve patient outcomes. We pride ourselves on exceptional service, integrity, and commitment to our clients and candidates.

Position Overview:

We are seeking a motivated and compassionate Part-Time Remote Customer Service Specialist to join our dynamic team. In this role, you will be the first point of contact for our clients and healthcare professionals, providing exceptional support and ensuring a seamless experience throughout their journey with GHR Healthcare.

Key Responsibilities:

• Respond promptly and professionally to inquiries via phone, email, and chat
• Provide detailed information about our services, policies, and job opportunities
• Assist healthcare professionals and clients with account setup, scheduling, and issue resolution
• Document customer interactions accurately in our CRM system
• Collaborate with internal teams to ensure timely follow-up and resolution of customer concerns
• Maintain up-to-date knowledge of healthcare staffing industry trends and company policies
• Identify opportunities to improve customer satisfaction and provide feedback to management

Qualifications:

• Previous customer service experience, preferably in healthcare or staffing industry
• Strong communication skills—both verbal and written
• Ability to work independently and manage time effectively in a remote environment
• Proficient with computers and comfortable learning new software
• Empathetic, patient, and solution-oriented mindset
• Availability to work flexible part-time hours

Why Join GHR Healthcare?

• Work remotely with a flexible schedule that fits your lifestyle
• Be part of a supportive team passionate about making a difference in healthcare
• Opportunity for professional growth and development
• Competitive hourly pay