Website MatchAwards
MatchAwards was developed by Advanced Internet Technologies, Inc., (www.AIT.com) which is a privately-held North Carolina based firm specializing in providing mission critical infrastructure to application, platform and hosting clients.
About the job
Customer Service Specialist – Join Our Innovative Tech Team!
Are you passionate about helping people and solving challenges in a fast-paced environment? We’re looking for a dedicated individual to support our customers in maximizing platform opportunities. Training will be provided for the right candidate!
What You’ll Do:
- Guide customers with profile setup via phone, email, and chat
- Educate users on platform navigation through various communication channels
- Demonstrate foundational knowledge of social media, cryptocurrency, and digital wallets
- Deliver clear, insightful answers about platform features and advertising
- Collaborate with internal teams to address customer needs effectively
- Perform data entry across multiple CRM systems
What We’re Looking For:
- 1–3 years of relevant experience
- Strong phone etiquette, communication, and interpersonal skills
- Proven ability to multitask, stay organized, and prioritize effectively
- Familiarity with Web 3.0, blockchain, and AI applications
- Fluency in English
Why Join Us?
If you’re driven to empower customer success and thrive in a dynamic, cutting-edge tech environment, this is your opportunity! We offer a collaborative workplace that fuels growth and innovation. Ready to make an impact with our team? Apply today!
To apply for this job please visit www.linkedin.com.