Customer Support Agent Needed at SG INK

📋 Description

• Work with a large volume of live chats and emails. • Provide accurate, reliable, and comprehensive information to customers. • Adhere to communication procedures, instructions, and policies. • Support other business units by communicating with customers and documenting customer inquiries. • Manage complaints and provide appropriate problem resolutions within established deadlines.

🎯 Requirements

• English language at an Upper-intermediate level. • Proactive approach. • Sense of responsibility and ability to work in a team. • Resilience and good communication skills. • Passion for the customer service industry and the ability to work in different shifts. • Positive attitude towards gambling. • Nice to have: Experience in customer support/sales/ fields.

🏖️ Benefits

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options, or join our dynamic office in Kyiv for an inspiring in-person experience. • Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results. • Corporate English speaking club: improve your English proficiency with regular practice and expert guidance. • A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued. • Comfort Fuels Success: experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel. • Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company.