Website ClickRank
Data-driven SEO made easy it's as simple as connect, click, and grow your organic traffic automatically!
About the job
We’re Hiring: Customer Support Representative (Remote)
📍Location: Remote | 🕒 Full-time | 💼 Customer Success Team
Are you passionate about helping people and eager to grow with an innovative tech company? Join us at ClickRank.ai, where we’re transforming SEO with one-click automation. Our AI-powered platform simplifies and supercharges organic growth, helping businesses get real results in minutes—not months.
🔍 What You’ll Do:
- Be the frontline of support for our users via chat, email, and calls
- Help customers get the most out of our SEO automation tools—from schema markup to internal linking to meta optimization
- Troubleshoot and resolve technical issues with care and efficiency
- Collaborate with product and engineering teams to improve the user experience
- Gather customer feedback to enhance support and guide product improvements
✅ What We’re Looking For:
- 1+ year experience in a customer support or success role (SaaS or tech preferred)
- Excellent communication skills and a proactive, empathetic approach
- Basic understanding of SEO and digital marketing tools (a plus!)
- Comfort working independently in a fast-paced, remote environment
- Experience with helpdesk platforms (e.g., Crisp, Zendesk, Intercom, HubSpot)
💡 Why ClickRank.ai?
- Work with a fast-growing company at the forefront of AI-driven SEO
- Help businesses achieve real, measurable growth without complexity
- Remote-first culture with flexibility and autonomy
- A supportive team that values initiative and innovation
🚀 Ready to help us revolutionize SEO support?
To apply for this job please visit www.linkedin.com.