Website Loubby AI
Loubby AI is an AI powered global remote work operating system focused on talents from emerging markets starting with Africa.
About the job
Overview:
In this role, you will provide first-level technical assistance to internal teams and customers, handle troubleshooting requests, resolve minor issues, and escalate complex problems to senior support.
Responsibilities:
- Respond to support tickets and live chats
- Guide users through simple troubleshooting steps
- Escalate issues to appropriate teams
- Log support issues and resolutions
Requirements:
- Good communication and interpersonal skills
- Basic understanding of tech tools and devices
- Patience and a service-first attitude
- Ability to document issues clearly
To apply for this job please visit app.loubby.ai.